Privacy Policy

Effective Date: [20/08/2024]

1. Introduction

Welcome to Balaji Flowers. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and purchase our products.

2. Information We Collect

Personal Information: When you make a purchase, create an account, or contact us, we may collect personal information such as your name, email address, phone number, billing and shipping address, and payment information.
Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, and browsing behavior on our site.
Cookies: We use cookies to enhance your browsing experience and analyze site traffic. You can control the use of cookies through your browser settings.

3. How We Use Your Information

Order Processing: We use your personal information to process and fulfill your orders, communicate with you about your purchases, and provide customer support.
Marketing: With your consent, we may use your contact information to send you promotional offers, newsletters, and updates about our products and services.
Improving Our Services: We analyze non-personal information to improve our website, enhance your shopping experience, and understand customer preferences.

4. Sharing Your Information

Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us with payment processing, order fulfillment, website hosting, and marketing. These providers are required to protect your information and use it only for the services they provide.
Legal Compliance: We may disclose your information if required by law or in response to a legal request, such as a court order or government investigation.

5. Data Security

We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Access and Correction: You have the right to access and update your personal information at any time. You can do so by logging into your account or contacting us directly.
Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us.
Data Deletion: You may request the deletion of your personal information by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or store personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the “Effective Date” at the top of this policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

Balaji Flowers
[Your Address]
Email: info@balajiflower.com